Privacy Policy

Last updated: July 1, 2026

1. Data Controller

ARAGON Industrieelektronik GmbH
Represented by: Gerhard Pernthaler
Daimlerstraße 6
70736 Fellbach
Germany

Email: info@aragon-gmbh.com
Phone: +49 (0) 711 51 72 593

2. General Information on Data Processing

We collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use is generally carried out only with the user's consent or when a legal basis permits the processing.

Legal Bases

• Art. 6 (1) (a) GDPR - Consent
• Art. 6 (1) (b) GDPR - Performance of contract and pre-contractual measures
• Art. 6 (1) (c) GDPR - Compliance with legal obligations
• Art. 6 (1) (f) GDPR - Legitimate interests

3. Website Access and Server Log Files

When you access our website, your browser automatically sends data to our web server, which is temporarily stored in a log file. The following data is collected:

• IP address of the requesting device
• Date and time of access
• Name and URL of the accessed file
• Website from which access was made (referrer URL)
• Browser used and, if applicable, the operating system

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in the technical provision and security of our website).

Storage period: The data is automatically deleted after a maximum of 7 days.

Hosting

We host our website with the following service providers with whom we have concluded data processing agreements pursuant to Art. 28 GDPR:

• Hosting management: indas - Internet- und Netzwerkdienstleistungen Frank Rössler, Supperstraße 3, 70565 Stuttgart, Germany
• Data center: Hetzner Online GmbH, Industriestraße 25, 91710 Gunzenhausen, Germany (ISO/IEC 27001 certified)

Processing takes place exclusively on servers within Germany or the European Union.

4. Cookies

4. Cookies and Consent Management

On our website we use cookies. We distinguish between technically necessary cookies and optional cookies for analysis, marketing, or convenience purposes.

4.1 Technically Necessary Cookies

These cookies are essential for the operation of the website and are used on the basis of our legitimate interest (Art. 6 (1) (f) GDPR). Without these cookies, the website cannot function properly.

Session cookie (WordPress): Stores temporary session information. Storage duration: until the end of the browser session.
WP Super Cache: Used for faster delivery of website content. Contains no personal data.
Language selection (Polylang): Stores the selected language (German/English). Storage duration: 12 months.
Real Cookie Banner: Stores your cookie settings. Storage duration: 12 months.

4.2 Optional Cookies (Analysis and Marketing)

For all other cookies, in particular analysis, tracking, and marketing cookies, we obtain your explicit consent before use (Art. 6 (1) (a) GDPR). You can withdraw your consent at any time via the cookie icon on our website.

Currently, we do not use any optional cookies. Should analysis or marketing tools such as Google Analytics, Google Maps, or similar be integrated in the future, they will only be loaded after your active consent.

4.3 Your Choices

You can adjust your cookie settings at any time:

• Via the cookie icon on every page
• Via your browser settings (disable cookies)
• By withdrawing your consent in the consent manager

4.4 Consent Management with Real Cookie Banner

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and the corresponding consents, we use the consent tool "Real Cookie Banner". For details on how Real Cookie Banner works, please visit https://devowl.io/rcb/data-processing/.

The legal bases for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the corresponding consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

5. Contact and Inquiry Forms

We provide various ways to contact us on our website:

Inquiry Forms (Spare Part, General Inquiry, Service Case)

When using our inquiry forms (in the hero area of the homepage and in the inquiry popup), the following data is processed:

• Name, email address, phone number (if provided)
• Company (optional)
• Technical details of your inquiry (e.g. robot model, article number, error description)
• Your message
• Time of the inquiry

The data is used exclusively for processing your inquiry and any follow-up communication.

Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures) and Art. 6 (1) (f) GDPR (responding to your inquiry).

Storage period: The data will be deleted once the purpose of processing no longer applies and no statutory retention obligations (e.g. commercial and tax retention obligations of up to 10 years) require further storage.

Email Contact

If you contact us by email or phone, your information will be stored to process your inquiry and to address any follow-up questions.

Spam Protection (Honeypot Method)

To protect against automated spam inquiries, we use a technical honeypot method. This involves hidden form fields that are not visible to human users. No additional personal data is collected from you.

6. Newsletter

You have the option to subscribe to our newsletter via our website. For registration, we use the so-called double opt-in procedure: After entering your email address, we will send you a confirmation email with a link. Your registration becomes effective only after clicking this link.

Data Collected

• Email address
• Time of registration
• Time of confirmation
• IP address (to document consent)

Purpose: Sending information about products, spare parts, and service topics.

Legal basis: Art. 6 (1) (a) GDPR (consent).

Withdrawal: You can unsubscribe from the newsletter at any time. The withdrawal can be made by email to info@aragon-gmbh.com or via the unsubscribe link in each newsletter. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

Storage period: Your email address will be stored as long as you subscribe to the newsletter. After unsubscribing, the data will be deleted.

7. Web Analytics with Independent Analytics

We use the WordPress plugin Independent Analytics on our website for statistical analysis of visitor access. Independent Analytics is a privacy-friendly analytics tool that does not set cookies and does not transfer data to external servers. All data collected is stored exclusively on our own server.

Data Collected

• Anonymized access numbers
• Pages visited
• Country of origin (approximate geographic location)
• Device used (desktop/mobile/tablet)
• Referrer (source page)

No personal data and no full IP addresses are stored. Identification of individual users is not possible.

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in statistical analysis for improving our online offering).

8. Embedded Fonts (Google Fonts Self-Hosted)

For consistent display of fonts, we use the font families Teko and Montserrat. These fonts are hosted locally on our own server (via the OMGF plugin). There is no connection to Google servers. Therefore, no data is transferred to Google when accessing our website.

9. Email Delivery

For sending system emails (e.g. confirmation emails for contact inquiries and newsletter registrations), we use the SMTP server of our hosting provider, which is operated within the European Union. Email content is transmitted encrypted (TLS).

10. Recipients of Data

We only pass on your personal data to the following recipients insofar as this is necessary for the fulfilment of our services, for compliance with legal obligations, or due to legitimate interests:

Data Processors (Art. 28 GDPR)

• indas - Internet- und Netzwerkdienstleistungen Frank Rössler, Supperstraße 3, 70565 Stuttgart, Germany: Website hosting, technical support, and email delivery
• Hetzner Online GmbH, Industriestraße 25, 91710 Gunzenhausen, Germany: Data center infrastructure (ISO/IEC 27001 certified)

Other Recipients under Legal Obligations

• Tax advisors and auditors in the context of statutory audit and retention obligations
• Authorities and courts in the context of statutory information and reporting obligations

We have concluded data processing agreements pursuant to Art. 28 GDPR with all data processors. Personal data is not passed on to other third parties, in particular for advertising purposes.

11. SSL Encryption

This website uses SSL encryption (https://) to ensure secure data transfer. All data you transmit to us via this website is protected against unauthorized access by third parties.

12. Data Processing in Third Countries

In general, we process your data exclusively within the European Union. Should data be transferred to service providers in third countries in individual cases, this will only be done in compliance with legal requirements (Art. 44 ff. GDPR), in particular on the basis of an adequacy decision by the EU Commission (e.g. EU-US Data Privacy Framework) or appropriate standard contractual clauses.

Notice for International Visitors

ARAGON Industrieelektronik GmbH is a German company. All personal data is processed exclusively on servers within Germany and the European Union under the strict standards of the EU General Data Protection Regulation (GDPR).

We do not sell or share personal information for advertising purposes. We do not use third-party analytics or marketing cookies such as Google Analytics, Facebook Pixel, or similar tracking technologies.

Visitors from outside the European Union, including the United States, have the same rights as EU visitors under our GDPR-compliant data handling:

• Right to access personal data we hold about you
• Right to correction of inaccurate data
• Right to deletion of your data
• Right to restriction of processing
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights or for any questions regarding your personal data, please contact us at info@aragon-gmbh.com.

13. Your Rights

Under the GDPR, you have the following rights regarding your personal data stored by us:

Right of Access (Art. 15 GDPR)

You have the right to request information about the personal data we process.

Right to Rectification (Art. 16 GDPR)

You have the right to request the correction of inaccurate data or the completion of incomplete data.

Right to Erasure (Art. 17 GDPR)

You have the right to request the deletion of your data, provided that no statutory retention obligations prevent this.

Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request the restriction of the processing of your data.

Right to Data Portability (Art. 20 GDPR)

You have the right to receive your data in a structured, commonly used, and machine-readable format.

Right to Object (Art. 21 GDPR)

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your data based on Art. 6 (1) (e) or (f) GDPR.

Withdrawal of Consent (Art. 7 (3) GDPR)

You can withdraw any consent you have given at any time with effect for the future.

Right to Lodge a Complaint (Art. 77 GDPR)

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data. The responsible authority for ARAGON is:

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstraße 10a
70173 Stuttgart, Germany
Email: poststelle@lfdi.bwl.de

14. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The updated privacy policy will apply to your next visit.

15. Contact for Data Protection Questions

If you have any questions about data protection, please contact us at:
info@aragon-gmbh.com